Data we collect
When you register an account with us, we collect your full name, date of birth, email address, phone number, and residential address. During KYC verification, we collect a copy of your government-issued photo ID and proof of address. We also collect transactional data including deposit and withdrawal history, game activity, and bonus usage. Technical data such as your IP address, device type, and browser information is collected automatically when you visit our site.
How we use your data
We use your personal data to operate your account, process payments, verify your identity, and comply with our legal obligations under our Certificate of Operation. We use your email address to send you account notifications, bonus updates, and support communications. We use technical data to detect fraud, prevent abuse, and improve the performance of our platform.
Legal basis for processing
We process your personal data on the basis of contractual necessity when fulfilling our obligations to you as an account holder. We process identity and verification data on the basis of legal compliance with our Certificate of Operation requirements. We process marketing communications on the basis of your consent, which you may withdraw at any time.
Data sharing
We do not sell your personal data to third parties. We share data with payment processors to facilitate deposits and withdrawals, with KYC verification providers to confirm your identity, and with our game providers to the extent required for game operation. We may share data with law enforcement or regulatory authorities where required by law.
Data retention
We retain your account data for the duration of your account and for a period of five years after account closure, in accordance with our regulatory obligations. Transactional records may be retained for longer periods where required by applicable law. You may request deletion of your data by contacting us, subject to our legal retention obligations.
Your rights
You have the right to access the personal data we hold about you, to request correction of inaccurate data, and to request deletion of data we are no longer required to retain. You have the right to withdraw consent for marketing communications at any time. To exercise any of these rights, contact us at [email protected].
Security
We protect your personal data using full SSL encryption on all data transmissions. Access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We conduct regular security reviews of our systems and processes.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the most recent revision. Continued use of our platform following any update constitutes your acceptance of the revised policy.